frequently asked questions

 How Do I Shop Online?

Shopping with us is so simple, your kids could do it!

Here is a step by step guide:

Browse through our products by clicking on one of the main tabs. We also have filters on top for you make your search easier.
Click on a product you like.

  • Review the product in detail, choose the size you want to buy (please check our size guide) and the quantity and then click the "Add to Cart" button.
  • A checkout page will pop-up and show you the total number of items / products in your shopping cart. At that point, you can either click "Checkout" or close the pop-up and continue shopping.
  • Clicking "Checkout" will take you to the “Checkout” page where you will fill in your contact details, review your order, choose a payment option (cash on delivery or credit card) and then click “Place Order” button.
  • You’re done! You will receive an "Order Confirmation" email with details of your order.
  • Once the order ships, you will receive an "Order Shipped" email with tracking details of the package and the shipping company
  • Your order should reach you in 3-5 working days in Pakistan and 5-7 working days for international orders.
  • If you do not receive the order in the given time, please contact us at wecare@whistleandhumm.com or call us at 92 321 632 744 Monday through Friday 9:30 AM to 5:30 PM (Pakistan only).

What Kind Of Payment Methods Do You Accept?

We currently provide Cash on Delivery only.


Do I Need To Set Up An Account To Place An Order?

You do not have to create an account to shop with us. You can do a “guest” checkout. However, creating an account will keep you hassle free.

  • Manage your account details (you don’t have to re enter them every time – just log in), track your order status and review past purchases for your picks.
  • Save your shipping details for future purchases and a super fast, hassle free shopping experience
  • Stay in touch with us so that we can share all the special offers, promotions and discounts with you.  We take the online privacy of our customers very seriously. See our Terms & Conditions and Privacy Policy for more details.

Do your shoes run large or small?

Our shoes are based on international sizes. US, European sizes as well as measurement in cm and inches are provided in the size guide as well. In case you need further information call us or get in touch through our facebook and Instagram pages as well as calling us directly on 92 321 632 7444


The item I want is out of stock. What should I do?

We keep restocking our website, however popular designs do run out fast. Please feel free to contact wecare@whistleandhumm.com with the product you are looking for and we will try to locate the product for you in our network.